Frequently Asked Questions

Please read our FAQ before sending us a message.

We offer competitive delivery charges to ensure that you receive your orders quickly and efficiently.

Air Freight & Ocean Freight: The delivery charge for air freight is calculated based on the weight and volume of your order, as well as the destination. We will provide you with a quote for the delivery charge before we ship your order.

We accept a variety of payment methods to make it easy and convenient for you to shop with us. Our online shop accepts the following payment methods:

1. Samples and Small Orders (below $1000 USD): We accept PayPal, Credit Card, and Bank Transfer (T/T) for samples and small orders below $1000 USD.
2. Large Orders (above $1000 USD): For orders above $1000 USD, we only accept Bank Transfer (T/T) as the payment method.

We strive to deliver your orders as quickly as possible. The delivery time depends on the shipping method you choose and the destination of your order. Here are some general guidelines:

1. Air Freight: 10-15 working days to major airports worldwide.
2. Ocean Freight: 30-45 working days to major seaports worldwide.
3. Express Courier: 12-18 working days to most destinations worldwide.

Please note that delivery times may vary due to factors such as weather, customs clearance, and peak season demand. We will provide you with a tracking number once your order has shipped, so you can track the status of your delivery.

Additionally, please allow 1-2 working days for processing and preparation of your order before it is shipped.

If you have any specific delivery requirements or concerns, please contact our customer service team and we will do our best to assist you.

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